What To Do When Your Furnace Won’t Turn On

inside a furnace

It’s cold outside, so you need to turn the heat on! But what do you do if your furnace won’t turn on?

It’s easy to panic when this happens, but do not worry. Instead, follow this checklist to see if you can locate the issue and get it back on quickly. Oftentimes, our customers in Manassas end up figuring out the issue before ever needing to call for our help!

However, if these don’t solve your problem, give Turner’s Service Company a call! We’ll get your heat back on in no time!

Check If The Power Is On

There are two places to check to see if your furnace has power. First, make sure that the power switch near the unit is not switched to “off”. This could happen accidentally. If the power switch is on, next check your circuit breaker or fuse box to make sure the furnace circuit is also on.

Test Out The Thermostat

Next, try testing your thermostat. First of all, make sure that it’s on and that the batteries are still working. If it’s a programmable model, make sure that the system is still set up and functioning. Finally, turn it up to make sure that the heat is actually turning to what the thermostat is set at.

Inspect The Furnace’s Drain Pan

The drain pan is where all the moisture from your HVAC system is collected. It should empty on its own, but if it does not, the system may shutdown to avoid flooding. Check to see if the drain pan is full of water, if the drain is clear, and if the trigger mechanism is working.

Make Sure You Have Fuel

Check your property’s gas or oil line. Make sure that everything is on the “on” position and see if the other appliances that rely on the fuel source are working. If they are not, contact your local utility company. If they are, it’s likely a furnace issue.

Look At The Pilot Light

Make sure that the pilot light is on and looks normal and has a typical flame. If the pilot light is a strange color or there is no light, you can relight it yourself to get it started again. Or, Turner’s Service Company is happy to come do it for you.

Help from Manassas Furnace Experts

At Turner’s Service Company, we are here to help you stay warm. Follow these troubleshooting tips for your furnace, or call us out for fast, friendly heating repair service. We will help you get your furnace running again in Manassas!

See Why Homeowners

Trust in Turner’s

    Friendly and courteous, went beyond the initial problem to check all factors that may have contributed to my heating issue. Joe took several extra steps to isolate the issue and spent the necessary time to check all factors, from thermostat to element.

    - CJ W., Google Review

    We woke up on this cold morning with a broken furnace. Called Turners and they were out within a couple hours, found the issue, and repaired immediately. So pleased we won’t have to suffer the cold with no heat! Tim was awesome, super friendly, and would welcome his work anytime!

    - Amy P., Google Review

    DJ was super helpful and courteous. He arrived at my condo on time and walked me through his evaluation of the issue. He provided me with all of my options and allowed me to decide how to proceed. Would definitely recommend Turner’s Service!

    - Ana A., Google Review

    I am very pleased with their customer service and technical proficiency. These technicians are honest and explain things well. I plan to continue to use Turner’s for HVAC servicing and would give them a strong recommendation.

    - John M., Google Review

    Very thorough, very friendly, was detailed about the use and operating instructions. Turner’s is a company that you can trust. They are not trying to up-sell you, but keep you as a loyal customer. I have used them for years for my HVAC maintenance and repair needs.

    - Emily E., Google Review

    The Turner’s technician arrived on time and listened to our issues with the AC unit. He thoroughly checked it out, explained everything and was able to find the issue. Joe was great. I would highly recommend Turner’s Service Co. to anyone looking for a HVAC company.

    - Lois S., Google Review
READ MORE REVIEWS

Turner’s Triple Guarantee

Same Day Service
When you give the Turner's team a call, you can count on same day service! Open 24/7, our team is always ready to provide you with an exceptional experience. When you choose Turner's, you can trust that our team will be there for you no matter what time!
Industry Certified Experts
Our Service Experts remain current with evolving technology, custom design the ideal solution for you, and adhere to strict installation and maintenance procedures. You can feel safe the each one of our staff is a professional who lives up to our mission of providing excellent customer service.
Clear & Upfront Pricing
We provide honest and reliable pricing to all our customers because we care about providing an epic experience to you and your family! When you pick up the phone and call our team, you can rest easy knowing that you are quoted with transparent pricing- no surprises here!
    Same Day Service
    When you give the Turner's team a call, you can count on same day service! Open 24/7, our team is always ready to provide you with an exceptional experience. When you choose Turner's, you can trust that our team will be there for you no matter what time!
    Industry Certified Experts
    Our Service Experts remain current with evolving technology, custom design the ideal solution for you, and adhere to strict installation and maintenance procedures. You can feel safe the each one of our staff is a professional who lives up to our mission of providing excellent customer service.
    Clear & Upfront Pricing
    We provide honest and reliable pricing to all our customers because we care about providing an epic experience to you and your family! When you pick up the phone and call our team, you can rest easy knowing that you are quoted with transparent pricing- no surprises here!
OUR GUARANTEES

Get Peace of Mind

Join our Total Home Protection Policies for discounts, regular maintenance and more.