Common Water Heater Problems

Running out of hot water is no fun! Sometimes you’re even right in the middle of a shower, and all of a sudden all of the water is cold! Here are some resources, just in case that ever happens to you. 

No Hot Water

common water heater problems

When there’s no hot water, it means that your hot water heater has stopped functioning entirely. This can happen quickly or it can fade out over time, but no matter how it happens, there are several things that could go wrong. 

First, check the voltage coming into your hot water heating system. If there’s no voltage at all, you may have a bad circuit breaker or a bad switch. 

Breakers can suffer damage over time, or the breaker that you have for your hot water heater might be too small. If it can’t handle enough amps to keep your water heater running, it will flip and your hot water will disappear. That answer to both of these is simple: replace the breaker with one that works and that can handle the required amperage. 

Hot water heaters also fail when there are grounding problems. Something may have accidently grounded or shorted a wired connection in your heater, or your thermostat or heating element could have grounded out. If you can’t find any accidental groundings, you may want to try to get these two parts replaced.

You could also have a problem with the reset button on your hot water heater. If it is tripped, it  makes a definite click when you push it. You may have just had a power surge, in which case resetting it will start your heater again. However, continued problems may mean that you have a faulty thermostat. If it seems to reset constantly, try replacing this piece of the system. 

Wire shorts and water leaks are also common causes of hot water heater failure. If you can replace the damaged wires or stop the leak, you may be able to repair your system. Otherwise, you may need to purchase a new water heater. 

Lukewarm Water

Sometimes, your hot water won’t disappear altogether, but you will notice that it doesn’t get as hot as it used it. Often, this means that the lower heating element in your hot water heater isn’t working. 

To test this, first turn off all electricity to your heater. Remove all access covers. There are usually two, one for the upper part and one for the lower. Use a voltage meter to be absolutely sure that the power is off.

Check the elements by simply touching the tank near where they are located. For both the upper and lower heating elements, the tank should be hot to the touch, especially right next to the element. If one tank is significantly cooler than the other, then you know which heating element is not working. 

If you have a plumbing professional working on your hot water heater, they will also test each element with an electric meter. This will determine whether the element has electrical continuity and whether it is drawing the right amperage and voltage. 

You may need to replace a heating element even if you only have water temperature problems when the weather is cold. Colder outdoor temperatures mean that the water coming into your home is colder, so your hot water heater has to work harder to keep it at the temperatures you desire. If one element isn’t working well, the heater may not be able to keep up during times when you are using a lot of hot water, simply because of the amount that the temperature has to rise to warm the water. 

Tankless Vs. Tank Water Heaters

What most of us think of as a water heater – the large, cylindrical object that you were told not to touch as a child – is a tank water heater. The cylinder is the tank, and it stores and heats water for your home. 

Tankless water heaters, on the other hand, do not store water. They are on “on demand” system, only heating water when it is needed. They are much more compact, since they don’t have to store water, and usually take up only a few square feet of space on a wall somewhere. 

It can be hard to believe, but tankless water heaters are actually more efficient than traditional water heaters with tanks. They use less energy, because there is less energy lost by storing and reheating the water in the tank. While they are more expensive, most people find that they can easily recoup that extra cost in energy savings. 

Tankless water heaters also have long lifespans. While they are a newer technology, many are well made and, when installed and maintained properly, can provide you with hot water for a very long time. 

If you need a new water heater, the type you buy is completely up to you. At Turner’s Service Co, we would be happy to come talk to you about what might work best for your home. Call us and we will help you make your decision and give you a free estimate on your water heater repair or replacement.

Is My Water Heater Going Bad?

Sometimes, water heaters fail quickly. Other times, though, there will be signs that your water heater is about to give out. If you take note of these, you can avoid inconvenient and annoying problems with your hot water. 

Not sure if your water heater is working properly. We’d be happy to take a look. If you see these signs or symptoms, call Turner’s Service Co and we will come out and see what’s going wrong. 

See Why Homeowners

Trust in Turner’s

    Friendly and courteous, went beyond the initial problem to check all factors that may have contributed to my heating issue. Joe took several extra steps to isolate the issue and spent the necessary time to check all factors, from thermostat to element.

    - CJ W., Google Review

    We woke up on this cold morning with a broken furnace. Called Turners and they were out within a couple hours, found the issue, and repaired immediately. So pleased we won’t have to suffer the cold with no heat! Tim was awesome, super friendly, and would welcome his work anytime!

    - Amy P., Google Review

    DJ was super helpful and courteous. He arrived at my condo on time and walked me through his evaluation of the issue. He provided me with all of my options and allowed me to decide how to proceed. Would definitely recommend Turner’s Service!

    - Ana A., Google Review

    I am very pleased with their customer service and technical proficiency. These technicians are honest and explain things well. I plan to continue to use Turner’s for HVAC servicing and would give them a strong recommendation.

    - John M., Google Review

    Very thorough, very friendly, was detailed about the use and operating instructions. Turner’s is a company that you can trust. They are not trying to up-sell you, but keep you as a loyal customer. I have used them for years for my HVAC maintenance and repair needs.

    - Emily E., Google Review

    The Turner’s technician arrived on time and listened to our issues with the AC unit. He thoroughly checked it out, explained everything and was able to find the issue. Joe was great. I would highly recommend Turner’s Service Co. to anyone looking for a HVAC company.

    - Lois S., Google Review
READ MORE REVIEWS

Turner’s Triple Guarantee

Same Day Service
When you give the Turner's team a call, you can count on same day service! Open 24/7, our team is always ready to provide you with an exceptional experience. When you choose Turner's, you can trust that our team will be there for you no matter what time!
Industry Certified Experts
Our Service Experts remain current with evolving technology, custom design the ideal solution for you, and adhere to strict installation and maintenance procedures. You can feel safe the each one of our staff is a professional who lives up to our mission of providing excellent customer service.
Clear & Upfront Pricing
We provide honest and reliable pricing to all our customers because we care about providing an epic experience to you and your family! When you pick up the phone and call our team, you can rest easy knowing that you are quoted with transparent pricing- no surprises here!
    Same Day Service
    When you give the Turner's team a call, you can count on same day service! Open 24/7, our team is always ready to provide you with an exceptional experience. When you choose Turner's, you can trust that our team will be there for you no matter what time!
    Industry Certified Experts
    Our Service Experts remain current with evolving technology, custom design the ideal solution for you, and adhere to strict installation and maintenance procedures. You can feel safe the each one of our staff is a professional who lives up to our mission of providing excellent customer service.
    Clear & Upfront Pricing
    We provide honest and reliable pricing to all our customers because we care about providing an epic experience to you and your family! When you pick up the phone and call our team, you can rest easy knowing that you are quoted with transparent pricing- no surprises here!
OUR GUARANTEES

Get Peace of Mind

Join our Total Home Protection Policies for discounts, regular maintenance and more.
JOIN NOW